Business Implementation Consultant
Job Category: People Technology Practice – ConsultingJob Type: Full TimeJob Location: Dallas, North America
Phenom Cloud is a partner in enterprise digital transformation. We lead with innovative cloud, business, ERP, and people-centric solutions, crafting groundbreaking strategies from our global innovation hubs to meet your unique needs. Our blend of deep expertise and best practices empowers you to boost performance, drive continuous improvement, and secure lasting results.
Phenom Cloud is actively seeking a highly motivated and client-focused Business Consultant with experience in Learning, Talent, Performance & Succession implementations to join our growing People Solutions practice. In this role, you’ll support our enterprise clients in implementing, managing, and administering their Talent Management systems. As a key partner, you will also research, recommend, and integrate complementary technologies into the client’s HR landscape, driving strategic value and operational excellence. If you’re passionate about leveraging technology to solve complex business challenges and thrive in a fast-paced, collaborative environment, we encourage you to apply. You will be instrumental in shaping how our innovative solutions empower people and organizations.
This role requires deep functional knowledge, strong client engagement skills, and the ability to translate complex business needs into scalable technological configurations. You will partner closely with cross-functional teams, project managers, architects, and client stakeholders to deliver high-impact solutions that drive workforce development, employee experience, and organizational performance.
- Lead discovery sessions with business and HR stakeholders to understand goals, processes, and success criteria.
- Document functional requirements across Learning, Talent, Performance, Succession, Compensation & Recruiting, and related workflows.
- Configure Cornerstone to support course structures, curricula, skills, goals, competencies, workflows, performance cycles, talent reviews, job requisition flows, and candidate lifecycle processes.
- Advise clients on industry best practices and solution approaches aligned with platform capabilities.
- Design scalable configurations for Learning (LMS), Performance Management, Succession/Talent modules, and Recruiting workflows.
- Lead functional workstreams during implementation, ensuring alignment between client requirements and system capabilities.
- Collaborate with technical teams on integrations, data migration requirements, and system validation.
- Conduct functional testing, prepare UAT test cases, and assist clients through defect resolution and go-live readiness.
- Deliver end-user training, admin training, and functional walkthroughs to ensure client adoption.
- Prepare solution design documents, configuration guides, and operational playbooks.
- Support change management efforts to help clients embed new processes and system capabilities.
- Provide recommendations for continuous improvement, platform enhancements, and adoption strategies.
- Assist in troubleshooting functional issues and advising clients on best practices for ongoing use.
- Bachelor’s degree in human resources, Information Systems, Business Administration, or related field.
- 3–8 years of hands-on experience implementing or supporting Learning, Talent, Performance, Succession, Compensation, or Recruiting systems.
- Solid understanding of HR processes across the employee lifecycle, learning & development, performance cycles, competencies, succession planning, and recruiting workflows.
- Ability to translate business needs into functional solutions and clear documentation.
- Strong analytical, problem-solving, and communication skills.
- Experience conducting workshops, training sessions, and holding discussions with business and technical stakeholders.
- Experience with Cornerstone OnDemand (Learning, Performance, Succession, Recruiting) in either admin, configuration, or implementation roles is a plus.
- Hands-on experience configuring and implementing Cornerstone on Demand.
- Cornerstone certifications in Recruiting, Learning, LXP, Talent, Guide, Succession, and Compensation are a plus.
- Experience in designing and delivering reports and dashboards based on customer requirements.
- Prior consulting or professional services experience.
- Understanding of HR data models, reporting structures, and analytics.
- Familiarity with integration concepts (APIs, SSO, user provisioning).
- Certification in Cornerstone or relevant HR tech platforms is a strong plus.
- Strong client-facing communication and presentation skills
- Ability to manage multiple workstreams simultaneously
- Detail-oriented with a passion for process excellence
- Highly organized, proactive, and self-driven
- Ability to work in dynamic, fast-paced, global environments
- Opportunity to work with leading global enterprises undergoing workforce and technology transformation
- Exposure to cutting-edge HR technology and enterprise system landscapes
- Collaborative environment with growth opportunities in product, consulting, and leadership
- Competitive compensation, professional development, and certifications support
- Comprehensive benefits package (medical, dental, vision, 401K).
- Discounted Health club memberships.